Senior Commercial Deal Desk Analyst

About the role

1Password is seeking a Senior Commercial Deal Desk Analyst to help build and scale the company's Commercial Deal Desk capability within Revenue Operations. This role involves partnering with Sales, Finance, and Legal teams to manage complex commercial decisions and develop processes, guidance, and tools to support enterprise growth. The successful candidate will play a key role in strengthening commercial capabilities as deal complexity and volume increase.

Responsibilities

• Partner with Enterprise Account Executives, Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals.
• Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations.
• Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing.
• Build the foundations of the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, service-level agreements, and documentation.
• Create playbooks, training materials, office hours, and practical guidance that help sales teams navigate commercial processes and quoting tools.
• Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, while partnering with technical teams to implement scalable solutions.
• Use deal data and Key Performance Indicators to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth.

Required skills

• Deal Desk
• Revenue Operations
• Commercial Finance
• SaaS
• Salesforce CRM
• Salesforce CPQ
• Revenue Cloud
• Commercial deal structures
• Process improvement
• Commercial judgment

Nice to have

• Artificial intelligence
• Automation
• Workflow tools

Qualifications

• 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a B2B SaaS environment

Benefits

• Health insurance
• Dental insurance
• Pension
• Paid time off
• Equity grant
• Incentive programs
• Maternity and parental leave top-up
• Retirement matching
• Free 1Password account
• Paid volunteer days

About the Company

1Password is a cybersecurity company that provides a market-leading enterprise password manager and Unified Access Management solutions. Trusted by over 180,000 businesses, the company focuses on unleashing employee productivity while ensuring security, identity authentication, and device trust.