Dutch-speaking Customer Support Agent

About the role

As a Dutch-speaking Customer Support Advisor, you will support customers with inquiries related to mobile services, internet, and home products. You will be responsible for resolving issues while delivering an excellent customer experience and identifying opportunities to recommend additional products or services. This role is based in Malaga, Spain, and offers the chance to build an international career in a vibrant city.

Responsibilities

• Providing customer support via phone
• Assisting customers with mobile, broadband and TV-related enquiries
• Troubleshooting and resolving customer issues
• Delivering friendly and professional customer service
• Identifying relevant upselling and cross-selling opportunities
• Working closely with colleagues in an international team

Required skills

• Customer Service
• Dutch
• English
• Communication
• Troubleshooting

Qualifications

• Native-level Dutch (C2)
• Good English skills (minimum B1)
• EU passport or the legal right to work in Spain

Benefits

• Competitive monthly salary
• Performance bonus
• Permanent employment contract
• Paid training
• Relocation support
• HR assistance

About the Company

Next Job Abroad is an agency that helps candidates relocate and find international career opportunities across Europe, providing support from the application process through to settling into a new home.