Commercial Support Specialist

About the role

The Commercial Support Specialist performs standard administrative tasks to support sales operations, including data entry, order processing, and email management. The role involves maintaining accurate records and providing support to both internal stakeholders and customers while escalating complex issues to ensure operational continuity.

Responsibilities

• Perform standard administrative tasks such as handling emails, entering data, and processing orders or requests in applicable systems.
• Maintain accurate records and follow established procedures to support smooth and efficient sales administration.
• Escalate any non-routine or unclear issues to more experienced colleagues or supervisors to ensure accuracy and continuity.
• Respond to basic customer and internal stakeholder queries.