ADCI - Karnataka - A66
MyHR Live Support Sr. Advisor
Salary not disclosed
- Admin
- India
- Contract
- 3d ago
Newly posted
About the role
The MyHR Live Support team is seeking a Senior Advisor to support the Tier 2 Specialty Operation. This role acts as a point of contact for the team, providing immediate assistance on complex issues and managing challenging customer service interactions for employees regarding payroll, disability, and company policies.
Responsibilities
- Provide customer service to employees through phone, chat, ticketing, and cases
- Act as a point of contact for the team
- Offer immediate assistance on complex issues
- Handle challenging contacts related to payroll, disability, and policies