Team Lead Education

About the role

The Team Lead, Education Sales leads the Education sales team and owns the end-to-end go-to-market strategy for the Education segment, covering both University and Student markets. This role is responsible for driving new institution and student customer acquisition, growing ARR within the existing base, and reducing churn across both segments. The position requires a commercially driven sales leader with a hands-on approach, a track record of owning segment revenue end-to-end, and the ability to coach and develop a team.

Responsibilities

• Lead and develop the Education sales team, setting clear individual performance expectations, coaching from the front, and stepping into deals directly where needed to support pipeline and attainment targets.
• Own and scale a proactive, discovery-led outbound motion to win new institution and student customers, continuously refining outreach cadence and qualification criteria.
• Drive expansion and retention within the existing student and institution customer base, identifying and executing initiatives that grow ARR and reduce churn.
• Own ARR and pipeline growth within the University segment through relationship-led, direct sales to institutions, tracking key performance metrics and diagnosing and correcting underperformance.
• Own ARR and seat growth within the Student segment, which runs as a low-touch, digital-first purchase journey; partner with the Ecommerce team to continuously optimize the online funnel, conversion rates, and pricing experience.
• Own accurate pipeline forecasting and attainment reporting for the Education business, providing reliable visibility into performance for sales reviews and senior leadership.
• Partner with RevOps, Marketing, Product, and Ecommerce to ensure Education-specific campaigns, content, and product feedback are prioritised and executed effectively.

Required skills

• SaaS
• Sales leadership
• Revenue management
• Pipeline generation
• Strategic planning
• Cross-functional collaboration

Nice to have

• Ecommerce
• Digital funnel optimization
• Architecture
• EdTech
• MEDDICC

Qualifications

• At least 5 years of sales experience within a SaaS or technology environment
• Demonstrated experience leading a sales team with direct accountability for team performance and revenue outcomes

About the Company

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide.