Solutions Engineer

About the role

As a Solutions Engineer at Encord, you will serve as the core technical expert and problem-solver for complex enterprise customers. You will partner with Account Executives to architect and implement solutions, establishing technical credibility and guiding prospects through evaluations in fields like robotics and multimodal AI. This role requires a balance of deep technical building skills and the ability to translate complex architectures into clear business value.

Responsibilities

• Partner with Account Executives and the ML team to lead the technical strategy for complex, enterprise sales cycles and co-own the technical win
• Lead deep technical discovery sessions with a wide range of stakeholders to uncover business pain and architect complete technical solutions
• Architect, build, and deliver highly-technical, customised product demonstrations and proof-of-concepts that solve specific customer problems
• Own the end-to-end technical implementation of proof-of-concepts, writing robust, production-quality Python scripts for data ingestion and platform integrations
• Act as the key technical advisor to prospects, guiding them through security, architecture, and integration evaluations
• Translate complex technical architectures and findings into clear, persuasive value propositions for senior stakeholders
• Serve as the voice of the customer to Product and Engineering teams to help shape the product roadmap

Required skills

• Python
• Cloud infrastructure
• Machine learning
• Technical discovery
• API integrations
• SDKs
• Data pipelines

Nice to have

• Multimodal AI
• Sensor-fusion
• Physical AI
• LiDAR
• Robotics

Qualifications

• 1-5+ years of experience in a customer-facing role within an AI business
• Proficiency in Python
• Hands-on experience with at least one major cloud platform
• Solid understanding of machine learning concepts and the ML development lifecycle

Benefits

• Competitive salary
• Commission
• Equity
• Flexible PTO
• Annual learning & development budget
• Health coverage
• Dental coverage
• Vision coverage

About the Company

Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. The company indexes, curates, annotates, and evaluates data across the full AI lifecycle and has raised $60M in Series C funding.