Mid-level/Senior Account Manager

About the role

The Account Manager will own day-to-day client relationships and lead projects from initial briefing through to final delivery. Acting as the primary link between clients and internal creative, strategy, and production teams, the role ensures that work is well-organized, meets high standards, and aligns with client needs. This position involves managing budgets, timelines, and expectations while identifying opportunities to grow accounts and support new business initiatives.

Responsibilities

• Own day-to-day relationships with assigned clients and act as their main point of contact.
• Lead projects and campaigns from briefing to delivery.
• Translate client needs into clear briefs for creative, strategy and production teams.
• Coordinate internal teams over different locations, timelines, budgets and deliverables.
• Manage client feedback, expectations and approvals.
• Prepare and lead client meetings, status updates and presentations.
• Identify opportunities to strengthen client relationships and grow existing accounts.
• Support pitches, new business and account strategies.
• Proactively identify risks and find solutions to keep projects on track.
• Work closely with Account Directors and senior leadership on key accounts.

Required skills

• Account management
• Client services
• Project management
• Creative agency workflows
• German
• English

Benefits

• 30 days of vacation
• Workation policy
• Flexible working hours
• Employee benefits program

About the Company

FRASER combines strategy, creativity and technology to build impactful work for ambitious brands. The agency operates with a flat hierarchy and a collaborative, international work culture.