Mid-level/Senior Account Manager

About the role

Fraser Gmbh is seeking a German-speaking Account Manager to oversee client relationships and project delivery. You will act as the primary point of contact, bridging the gap between clients and internal creative, strategy, and production teams to ensure high-quality project execution.

Responsibilities

• Own day-to-day relationships with assigned clients and act as their main point of contact.
• Lead projects and campaigns from briefing to delivery.
• Translate client needs into clear briefs for creative, strategy and production teams.
• Coordinate internal teams over different locations, timelines, budgets and deliverables.
• Manage client feedback, expectations and approvals.
• Prepare and lead client meetings, status updates and presentations.
• Identify opportunities to strengthen client relationships and grow existing accounts.
• Proactively identify risks and find solutions to keep projects on track.

Required skills

• Account management
• Client services
• Project management
• German
• English

Nice to have

• Creative agency workflow
• Commercial awareness

Qualifications

• 3–6+ years of experience in account management, client services or a similar role

Benefits

• 30 days of vacation
• Workation from European countries or South Africa
• Flexible working hours
• Employee benefits program

About the Company

Fraser Gmbh combines strategy, creativity and technology to build impactful work for ambitious brands. They operate with a flat hierarchy and a collaborative, international work culture.