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Escalation Manager

PointClickCare
8+ yrsUnited StatesR$30.0K

The Escalation Manager is responsible for coordinating efforts to resolve high-impact customer issues. This role involves working across internal teams including engineering,…

  • Escalation management
  • Customer support
  • SaaS
  • Cross-functional collaboration
  • Data analysis
via Jobicy
TodayNewly posted
Apply

Escalation Manager (Customer Support)

PointClickCare
8+ yrsCanadaR$30.0K

The Escalation Manager is responsible for coordinating efforts to resolve high-impact customer issues by working with internal teams and external partners. This role requires a…

  • Escalation management
  • Customer support
  • SaaS
  • Cross-functional collaboration
Executive communication
  • Data analysis
    • via Jobicy
    TodayNewly posted
    Apply

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