Marketing Communications Manager

About the role

The Marketing Communications Manager will maintain Phrase's visibility and credibility across owned channels, reporting to the Director of Global Communications. This hands-on role involves delivering social media, webinar, review, and academic programs while collaborating with product and regional marketing teams. The position requires balancing competing priorities and using AI tools alongside strong editorial judgment to ensure accurate and engaging communications.

Responsibilities

• Manage and grow corporate social media presence across LinkedIn, YouTube, Instagram, and Facebook.
• Build and maintain the social content calendar in line with company news, product updates, and campaigns.
• Manage the Academic Program end to end, including partner onboarding and license administration.
• Manage presence across priority review platforms and awards programs to strengthen third-party credibility.
• Support the planning and delivery of the webinar program, coordinating logistics and speaker preparation.
• Maintain communications-led website content including news, editorials, and customer proof.
• Manage distribution of the podcast across owned channels and run customer and prospect newsletters in HubSpot.
• Monitor performance across channels and use data to optimize content and distribution.

Required skills

• Marketing Communications
• Corporate Communications
• Social Media Management
• Community Building
• LinkedIn
• Data Analysis
• Project Management
• Content Strategy

Nice to have

• SaaS
• B2B Technology
• AI search practices
• HubSpot
• WordPress
• Canva
• Figma
• Zoom
• Descript
• G2

Qualifications

• Bachelor's degree in Marketing, Communications, or a related discipline
• Equivalent professional experience

Benefits

• Company holidays
• Christmas break
• Birthday off
• Giveback days
• Professional onboarding
• Enterprise Claude Licence

About the Company

Phrase provides the world's leading Language Intelligence Platform, combining AI, agentic orchestration, and a headless, API-first architecture. The company helps enterprises automate workflows, connect tools, and govern global content at scale.