Customer Support & Success Specialist

About the role

Warehance is seeking a Customer Success & Support Specialist to help businesses manage their orders, inventory, shipping, and fulfillment. The role involves working directly with customers to investigate issues, answer technical questions, and ensure they get the most out of the platform.

Responsibilities

• Solve customer problems involving software, warehousing, and shipping
• Investigate root causes and explain solutions clearly
• Help customers get more out of Warehance
• Work with product and engineering to resolve issues
• Own problems from the first question through resolution

Required skills

• customer support

About the Company

Warehance helps businesses manage orders, inventory, shipping, and fulfillment.