Solutions Engineer

About the role

As a Solutions Engineer, you will act as a trusted advisor guiding customers through their digital accessibility journey. You will partner with Account Executives and Customer Success to shape technical strategy, deliver product demonstrations, and architect tailored solutions that align with customer goals. You will engage with diverse stakeholders to help them understand how to accelerate compliance and improve user experience at scale.

Responsibilities

• Lead technical discovery to understand business drivers, accessibility maturity, and success criteria.
• Design and present tailored solutions showcasing how the Level Access Platform, integrations, and services address customer challenges.
• Deliver differentiated demos focused on value outcomes, not just features.
• Develop proof-of-concepts (POCs) or pilots demonstrating measurable impact.
• Act as a subject matter expert on accessibility standards, automation, and program governance.
• Provide feedback to Product and Product Marketing as the voice of the customer.

Required skills

• Technical presales
• Solution consulting
• SaaS
• DevOps
• HTML
• CSS
• JS frameworks
• API integrations
• CI/CD pipelines
• Automated testing
• Agile

Nice to have

• WCAG
• Section 508
• ADA

Qualifications

• 3+ years in a technical presales or solution consulting role within SaaS, DevOps, or compliance domains

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability coverage
• Retirement match
• Paid time off
• Paid parental leave
• Remote work stipend
• Professional development reimbursement

About the Company

Level Access is a leader in the digital accessibility revolution, helping global enterprises create inclusive, compliant, and exceptional digital experiences. Their AI-driven platform enables organizations to design, build, and maintain accessible web, mobile, and product experiences that align with international standards.