National Account Manager (Retail)

About the role

We are seeking an ambitious and commercially focused National Account Manager to drive growth across the Retail and Grocery channel. This role will be responsible for managing key national retail accounts, developing strategic customer partnerships, and delivering sustainable sales and profit growth across major grocery retailers.

Responsibilities

• Manage and develop relationships with key Grocery and Retail customers across the UK market.
• Deliver sales, margin, and distribution targets in line with annual business objectives.
• Create and execute Joint Business Plans (JBPs) to support long-term customer growth.
• Lead commercial negotiations including pricing, promotional activity, range reviews, and new product listings.
• Identify opportunities to grow category performance, increase market share, and improve customer profitability.
• Collaborate cross-functionally with marketing, category, supply chain, finance, and demand planning teams.
• Analyse customer performance, market trends, and competitor activity to inform commercial strategy.
• Manage forecasting, promotional planning, and account performance reporting.
• Build strong relationships with buyers, category managers, and senior retail stakeholders.
• Support the successful launch and distribution of new products across retail channels.

Required skills

• National Account Management
• FMCG
• Consumer Goods
• Commercial acumen
• Negotiation
• Influencing
• Analytical
• Forecasting
• Relationship management

Nice to have

• Category management
• Health & wellness
• Snacking
• Beverages
• Nielsen
• Circana

Benefits

• Bespoke development programmes
• Upskilling programme
• 25 days annual leave plus bank holidays
• Birthday day off
• Enhanced maternity and paternity pay
• Compassionate leave
• Buy back up to 3 days annual leave
• Volunteer leave
• In-house GP access

About the Company

THG is a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.