EXL
Assistant Manager
Salary not disclosed
- Accounting & Finance
- Karnataka
- Full time
- 1w ago
About the role
The Assistant Manager will oversee billing and pre-billing invoice reviews while leading a team of 4-5 staff to meet performance KPIs. This role serves as an escalation point for credit and collections issues and ensures adherence to service level agreements. The position also involves monitoring accounts receivable reports and identifying team training needs.
Responsibilities
- Review draft billing and pre-billing invoices
- Lead a team of 4-5 staff to achieve agreed KPIs and maintain delivery standards
- Act as a point of escalation for credit and collections issues
- Conduct periodic reviews of AR reports to identify policy deviations
- Identify training needs and organize sessions to upskill the team
- Ensure adherence to process timelines and SLAs
- Coordinate with billing leads, account teams, and business managers
Required skills
- Billing
- Accounts Receivable
- Team Leadership
- Credit and Collections
- KPI Management