Data Analyst (Credit)

About the role

The credit risk team is looking for a data analyst to help manage customers struggling with payments during a period of energy market volatility. You will use data analytics to surface insights, develop reporting suites, and build machine learning models to drive decision-making. This role involves working closely with operations, technology, and finance teams to solve customer problems at scale.

Responsibilities

• Take ownership of our management of customers who are struggling with their payments
• Deep dive investigations into data in order to surface insight for decision making
• Develop our reporting suite through the latest BI tools & technology stack
• Develop our empathic approaches towards vulnerable customers
• Create strategies to identify and prevent first party and third party fraud
• Develop our machine learning models & policies that drive sophisticated decisions
• Proactively identify new areas of opportunity
• Challenge the status quo in terms of KPIs, objectives & strategy

Required skills

• SQL
• Data analytics

Nice to have

• Python
• pandas
• NumPy
• Jupyter notebooks
• Plotly
• matplotlib
• Git
• Tableau
• Looker
• PowerBI

About the Company

Octopus Energy Group is a global leader in the renewable energy revolution, focused on decarbonising the planet through investments in renewable energy supply, generation, and smart energy networks. The company is recognised for its unique culture, autonomy, and commitment to empowering its people.