SMB Success Junior Account Executive

About the role

Wellhub is seeking a Client Success Account Executive to join our SMB team in Paris as we expand into the French market. You will manage a portfolio of growing B2B businesses, ensuring client satisfaction and driving engagement through scalable communication strategies. This role offers the opportunity to help build our local sales playbook and go-to-market approach from the ground up.

Responsibilities

• Lead the digital launch and setup process for new SMB clients, guiding them through their first 90 days.
• Create and execute communication strategies like webinars and automated campaigns to increase user sign-ups.
• Monitor account health data to identify low-engagement accounts and implement solutions to prevent churn.
• Manage the renewal cycle for your portfolio, including contract renewals and identifying upselling opportunities.
• Collaborate with the SMB Sales team to ensure smooth client handovers.

Required skills

• Sales
• Client management
• French
• English

Nice to have

• Startup experience
• New market development
• Salesforce

Benefits

• Wellhub Gold membership
• Home office setup reimbursement
• Monthly work allowance
• 25 days paid holiday
• Paid parental leave

About the Company

Wellhub is a global workplace wellness platform operating in 18 countries, connecting employees to fitness, mindfulness, therapy, nutrition, and sleep resources. Headquartered in NYC, the company supports over 40,000 clients and is currently expanding its presence across Europe.