Digital Workplace & Automation Specialist

About the role

The Workplace Technology & AI Automation Specialist manages the digital employee experience, including IT provisioning, user access management, and the design of AI-powered automations. This role focuses on removing operational friction by streamlining workflows across non-clinical teams to support a fast-scaling, remote-first organization.

Responsibilities

• Provision hardware and manage user accounts and permissions.
• Provide first-line IT support for employees.
• Identify repetitive, low-value transactional tasks across non-clinical departments.
• Design and implement AI-powered solutions, agentic workflows, and integrations to streamline business processes.

Required skills

• IT provisioning
• User access management
• AI automation
• Workflow design
• IT support

About the Company

Dreem Health is America's leading digital sleep clinic. Powered by Sunrise technology, the company provides home-based testing, expert telehealth visits, and personalized treatment plans to simplify the sleep care journey.