AI Transformation Owner, CRO

About the role

The AI Transformation Owner drives the end-to-end AI agenda for the field organization by translating emerging AI capabilities into enablement roadmaps and field use cases. This role partners with product and engineering teams to pilot and scale AI solutions while establishing governance frameworks to ensure safe and compliant adoption. It is a hands-on position focused on operational transformation and embedding AI into daily field workflows.

Responsibilities

• Own and evolve the roadmap for AI-driven enablement initiatives based on field impact and feasibility.
• Identify, scope, and execute high-value AI use cases for the field such as prospecting, content generation, and guided selling.
• Build relationships with field champions to drive power-usage and peer-led adoption.
• Design and drive the operational plan to turn AI pilots into scaled, repeatable processes.
• Lead governance standards for AI tool adoption including data usage, risk review, and tool vetting.

Required skills

• AI enablement
• Sales operations
• GTM strategy
• Project management
• Cross-functional collaboration
• AI governance

Qualifications

• Experience in enablement, sales operations, or a related GTM function
• Direct experience evaluating, piloting, or deploying AI tools in a business context

Benefits

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation
• Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

About the Company

GitLab is the intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity, improve operational efficiency, and accelerate digital transformation. The company embraces AI as a core productivity multiplier and fosters a high-performance culture driven by transparency and collaboration.