Services Specialist & Planner

About the role

The Services Specialist & Planner orchestrates the end-to-end planning, scheduling, and execution of global service operations for radar systems. This role acts as a vital link between customer operators, field engineers, and internal supply chain teams to ensure seamless maintenance with minimal downtime. The position focuses on aligning site requirements, engineering resources, and logistics to maintain mission-ready radar systems worldwide.

Responsibilities

• Plan and schedule preventive maintenance, corrective visits, and system upgrades across global radar sites.
• Manage pre-visit workflows including access clearances, safety compliance, and site checklists.
• Partner with Supply Chain to ensure spare parts, RMA items, and test gear arrive on schedule.
• Issue service bulletins, maintenance notices, and post-visit verification reports.
• Refine runbooks, site checklists, and operational workflows based on field feedback.
• Support commercial reviews by clarifying service scope and contract entitlements.

Required skills

• Technical planning
• Service coordination
• Dispatching
• Operations management
• ERP systems
• Ticketing systems
• SLA management
• Logistics
• English

Nice to have

• Commercial

Qualifications

• Bachelor's degree in Operations Management, Logistics, Technical Business Administration, or Industrial Engineering

Benefits

• Comprehensive pension plan
• Commuting allowance
• 30 days of paid holiday leave
• Training and development opportunities
• High quality equipment

About the Company

Robin Radar is a technology leader in tracking and classifying small objects, helping prevent bird strikes in aviation, reducing the impact of wind farms on wildlife, and protecting critical infrastructure from drone threats. The company is one of the top 10 fastest-growing companies in the Netherlands, employing a diverse team across 30+ nationalities.