Pre/Post Sales Solutions Architect

About the role

Gremlin is seeking a Solutions Architect to demonstrate the value of Reliability Management to customers throughout the pre- and post-sales lifecycle. You will provide guidance on building reliable architectures, lead proof-of-concepts, and advise customers on implementing experiments to support their reliability journey. This role involves collaborating with sales, product marketing, and engineering teams to drive technical wins and ensure customer success.

Responsibilities

• Demonstrate Gremlin in customer calls and webinars
• Partner with sales team to drive technical wins and grow Gremlin’s customer base
• Participate and lead proof-of-concepts with potential customers
• Educate potential customers on Reliability and Chaos Engineering
• Work with existing customers on technical projects and assist in troubleshooting
• Consult with customers on the resiliency of their applications and architecture, diagnose gaps and recommend solutions
• Participate in technical workshops and conferences
• Collaborate with different functions of the company including Product Marketing, Support, and Engineering

Required skills

• Kubernetes
• AKS
• EKS
• GKE
• OpenShift
• Rancher
• Linux
• Shell scripting
• Container Runtimes
• Observability
• Load Testing
• CI/CD
• Ansible
• Service Mesh
• REST APIs

Nice to have

• Python
• Java
• Go
• SRE
• DevOps
• ITSM Tools

Certifications

• Certified k8 Administrator
• Certified Linux Administrator
• AWS
• Microsoft Azure
• Google Cloud Platform

Benefits

• Equity
• Healthcare
• Dental
• Vision
• 401(k) with employer match

About the Company

Gremlin is an industry leader in Chaos Engineering and reliability testing, helping software teams proactively monitor and test systems to prevent outages. The company is backed by top-tier investors including Index Ventures, Amplify Partners, and Redpoint Ventures.