Technical Account Manager B2B M2M-Mobilfunk

About the role

The Technical Account Manager will provide holistic technical support to business clients within the M2M communication sector, including Smart Grid and Smart Metering. The role involves managing customer projects from presales and technical onboarding through to stable operation and expansion. You will act as the primary technical contact, supporting sales through consulting and presentations while ensuring structured error analysis and problem resolution.

Responsibilities

• Advise and support business clients on technical challenges in M2M communication.
• Manage customer projects from presales consulting and technical onboarding to commissioning.
• Support the sales team with technical consulting, conceptual design, and customer presentations.
• Perform structured error analysis and sustainable problem solving during testing and operations.
• Collaborate with sales, customer service, product management, and technical departments.
• Translate customer requirements into the development of products and services.

Required skills

• M2M communication
• Smart Grid
• Smart Metering
• ITK solutions
• Mobile technologies
• IP management
• APN structures
• API gateways
• Project management
• German
• English

Qualifications

• Degree or vocational training in electrical, communications, or information technology
• Equivalent practical experience

Benefits

• Permanent employment contract
• Commuter allowance
• Company pension scheme
• Professional development opportunities
• Flexible working hours
• Mobile working options
• Modern office equipment
• Free employee parking

About the Company

prettyTELCO GmbH focuses on placing individuals who are both professionally qualified and a great cultural fit for their clients. They operate nationwide within the telecommunications industry with a personal approach to both companies and candidates.