Value Strategist

About the role

ElevenLabs is seeking a Value Strategist to define and scale how the company identifies, quantifies, and realizes business value for customers across its portfolio, with a primary focus on ElevenAgents. This senior individual contributor role involves building frameworks, benchmarks, and financial models to help the Revenue organization articulate the impact of AI solutions. You will partner with customers and internal teams to translate business problems into actionable recommendations and measurable outcomes throughout the customer lifecycle.

Responsibilities

• Partner with Revenue teams and prospects early in the sales cycle to establish business cases for investment.
• Develop global value strategy frameworks, benchmarks, calculators, and playbooks for consistent value articulation.
• Build rigorous financial and operational models to translate use cases into measurable outcomes.
• Establish success metrics and measurement approaches for proofs of concept and deployments.
• Analyze customer and industry data to identify gaps between expected and realized value.
• Collaborate with Deployment Strategists on strategic accounts to capture and scale effective methodologies.

Required skills

• Financial modeling
• Operational modeling
• Business strategy
• Data analysis
• Revenue strategy
• Customer engagement

Nice to have

• Management consulting
• AI technology
• Automation
• Customer experience
• Operational transformation

Qualifications

• 10+ years of relevant experience in operating roles, strategy, management consulting, analytics, or finance

Benefits

• Professional development stipend
• Social travel stipend
• Annual company offsite
• Co-working stipend

About the Company

ElevenLabs is an AI research and product company that launched in January 2023 with the first human-like AI voice model. The company serves millions of users and thousands of businesses, ranging from startups to large enterprises, and has expanded into platforms for customer experience, content creation, and developer APIs.