Senior Partner Manager (Retail)

About the role

The Senior Partner Manager will develop and maintain strategic partnerships to drive revenue growth across the EMEA retail market, with a focus on the UK and Netherlands. This role involves identifying new partnership opportunities, managing existing relationships, and enabling partners through training and sales support to maximize pipeline performance. The successful candidate will lead commercial negotiations and collaborate with internal sales teams to ensure consistent lead generation and market expansion.

Responsibilities

• Build and grow strategic referral partnerships across EMEA.
• Identify new partnership opportunities while expanding relationships with current partners.
• Develop and sustain a high-quality pipeline through outbound prospecting and partner collaboration.
• Lead commercial discussions, negotiate agreements, and oversee partner onboarding.
• Enable partners through training, sales support, and co-selling initiatives.
• Design and implement incentive programs to boost lead-generation productivity.
• Collaborate with Strategic Sales teams to ensure consistent pipeline follow-up.
• Provide pipeline reporting and forecasts to senior management.

Required skills

• Sales
• Partnerships
• Channel Sales
• Business Development
• SaaS
• Account Management
• Salesforce
• Google Workspace
• Slack
• Microsoft Office

Nice to have

• Retail industry experience
• Hospitality industry experience
• European languages

Benefits

• Flexible paid time off
• Equity options
• Pension contributions
• Learning & development opportunities
• Health and wellness allowance
• Volunteer days
• Employee networks
• MacBook purchase program
• Enhanced parental leave

About the Company

Lightspeed is a one-stop commerce platform that helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in 2005 in Montreal, the company serves retail, hospitality, and golf businesses in over 100 countries and is dual-listed on the NYSE and TSX.