Senior Account Manager

About the role

As a Senior Account Manager, you will take end-to-end ownership of a strategic portfolio of 30 to 50 key accounts across various sectors. You will drive growth through upselling and contract renewals while acting as the central point of contact for commercial and operational topics. This role involves analyzing account performance data and collaborating closely with internal teams to advance the success of a rapidly expanding SaaS company.

Responsibilities

• Develop growth strategies for each account
• Identify and realize opportunities for upselling, contract renewals, and expansion
• Conduct business reviews and monitor portfolio performance
• Manage accounts using data metrics such as revenue, NPS, CSAT, and health scores
• Serve as the primary contact for commercial and operational customer inquiries
• Collaborate with tech, product, operations, and customer success teams
• Mentor junior and mid-level colleagues

Required skills

• B2B Account Management
• CRM
• HubSpot
• Data Analysis
• Contract Negotiation
• German
• English

Qualifications

• Minimum 5 years of experience in B2B Account Management
• German language proficiency at C2 level
• English language proficiency at B2 level

Benefits

• Urban Sports Club
• Occupational pension scheme
• Meal subsidy
• Corporate benefits
• 29 days of vacation
• EU Workation
• Team events
• Weekly lunches

About the Company

The company is an expanding SaaS firm revolutionizing parking infrastructure with smart license plate recognition, cloud software, and digital payment solutions, already established at over 500 locations in the DACH region.