Customer Engineer

About the role

Nebius is seeking a Customer Engineer to act as a trusted technical advisor for strategic GPU Cloud services clients. You will help customers design, deploy, and scale AI solutions while managing large-scale GPU workloads. This role involves collaborating with sales and product teams to drive growth and ensure customer success.

Responsibilities

• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

Required skills

• Solutions Architecture
• Technical Account Management
• Cloud Services
• AI/ML
• Terraform
• Ansible
• Kubernetes
• Python
• GPU computing
• CUDA
• OpenCL

Nice to have

• Slurm
• Kubeflow
• PyTorch
• TensorFlow
• Project management

Qualifications

• 5+ years of experience in Solutions Architect, Technical Account Manager, or Customer Engineer roles

Benefits

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture

About the Company

Nebius is a full-stack AI cloud platform supporting developers and enterprises from data and model training through to production deployment. Headquartered in Amsterdam and listed on Nasdaq, the company operates with a global footprint and a team of over 1,500 experts.