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Zopa

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Senior Product Manager - Cards

Salary not disclosedHybrid

  • Product
  • London
  • Full time
  • 2d ago
Newly posted

About the role

The Senior Product Manager for Cards will own the Originations product and its performance, driving profitable new-account growth, conversion, and customer experience from the first interaction through to onboarding. This role involves setting the product roadmap, partnering with Credit and Fraud teams to evolve decisioning capabilities, and leading a squad of engineers to deliver scalable product solutions. You will be responsible for balancing commercial outcomes, risk, and customer experience while fostering a culture of continuous improvement.

Responsibilities

  • Set the direction and roadmap for Credit Cards Originations from initial customer interaction through application and onboarding.
  • Use customer, commercial, and risk signals to identify product opportunities to improve profitable new-account growth.
  • Partner with Credit and Fraud teams to build and evolve capabilities behind eligibility, decisioning, pricing, and fraud prevention.
  • Lead the product direction for a squad of engineers and collaborate with design, analytics, and operations colleagues.
  • Improve conversion by simplifying journeys, reducing referrals, and testing web and in-app changes.
  • Shape partnerships and data opportunities, including open-banking and third-party propositions.
  • Develop the team's ways of working, including the practical use of AI and automation to improve productivity.

Required skills

  • Product Management
  • Roadmapping
  • Data-driven decision making
  • Stakeholder management
  • Credit Cards

Nice to have

  • Consumer fintech
  • SQL
  • BI tools
  • Open banking
  • Strategic partnerships

Qualifications

  • Proven experience owning measurable commercial and customer outcomes across a complex digital product area

About the Company

Zopa is a bank that launched in 2020, building on its history as a peer-to-peer lending company founded in 2005. The company focuses on redefining finance by putting people at the center of its banking services and has been recognized as one of the UK's Most Loved Workplaces.

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