Regional Flight Operations Support Manager

About the role

Wing is looking for a Regional Flight Operations Support Manager to lead a team of Flight Operations Support Coordinators and oversee regional vendor strategy. This role involves managing operational systems, financial oversight, and long-range capacity planning to ensure efficient drone delivery logistics. The manager will also lead the development of standard operating procedures and foster cross-functional collaboration to meet regional targets.

Responsibilities

• Directly manage, mentor, and develop a team of Flight Operations Support Coordinators.
• Serve as the primary regional point of contact for Vendor leadership to manage contract adherence.
• Oversee regional utilization of workforce management tools and ensure data integrity.
• Function as the primary approver for team timesheets, expense reports, and regional travel.
• Forecast regional staffing requirements based on projected flight volumes.
• Lead the creation and maintenance of Standard Operating Procedures for site logistics and crew readiness.
• Actively connect the team with cross-functional partners to promote shared goals.

Required skills

• Aviation operations
• Logistics
• Workforce management
• People management
• Project planning
• Commercial Drone operations
• Vendor management

Qualifications

• 5+ years of experience in aviation operations, logistics, or workforce management
• Proven experience as a people manager leading distributed teams
• 2+ years of direct experience in Commercial Drone operations

Certifications

• 14 CFR Part 107 Remote Pilot Certificate

About the Company

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. As part of Alphabet, the company designs, builds, and operates highly automated delivery drones to transport small packages directly from businesses to homes.