Regional Flight Operations Support Manager

About the role

Wing is looking for a Regional Flight Operations Support Manager to lead a team of Flight Operations Support Coordinators and oversee regional vendor strategy. This role involves managing operational systems, financial oversight, and long-range capacity planning to support drone delivery operations. The manager will also lead the development of standard operating procedures and foster cross-functional collaboration to meet regional targets.

Responsibilities

• Directly manage, mentor, and develop a team of Flight Operations Support Coordinators.
• Serve as the primary regional point of contact for Vendor leadership to manage contract adherence.
• Oversee regional utilization of workforce management tools and ensure data integrity.
• Function as the primary approver for team timesheets, expense reports, and regional travel.
• Forecast regional staffing requirements based on projected flight volumes.
• Lead the creation and maintenance of Standard Operating Procedures for site logistics and crew readiness.
• Actively connect the team with cross-functional partners to promote shared goals.

Required skills

• Aviation operations
• Logistics
• Workforce management
• People management
• Project planning
• Commercial Drone operations

Qualifications

• 5+ years of experience in aviation operations, logistics, or workforce management
• Proven experience as a people manager leading distributed teams
• 2+ years of direct experience in Commercial Drone operations (Part 107/135)

Certifications

• 14 CFR Part 107 Remote Pilot Certificate

About the Company

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. As part of Google's parent company, Alphabet, Wing designs, builds, and operates highly automated delivery drones to transport small packages directly from businesses to homes.