Regional Flight Operations Support Manager

About the role

Wing is looking for a Regional Flight Operations Support Manager to lead a team of Flight Operations Support Coordinators and oversee regional vendor strategy. This role involves managing operational systems, financial oversight, capacity planning, and the development of standard operating procedures to ensure safe and efficient drone delivery operations. You will act as a key point of contact for vendor leadership and collaborate with cross-functional partners to meet regional goals.

Responsibilities

• Directly manage, mentor, and develop a team of Flight Operations Support Coordinators.
• Serve as the primary regional point of contact for Vendor leadership to manage contract adherence and optimize crew deployment.
• Oversee regional utilization of workforce management tools and ensure data integrity.
• Function as the primary approver for team timesheets, expense reports, and regional travel.
• Forecast regional staffing requirements based on projected flight volumes.
• Lead the creation and maintenance of Standard Operating Procedures for site logistics and crew readiness.
• Actively connect the team with cross-functional partners to promote shared goals.

Required skills

• Aviation operations
• Logistics
• Workforce management
• People management
• Project planning
• Vendor management

Qualifications

• 5+ years of experience in aviation operations, logistics, or workforce management
• Proven experience as a people manager leading distributed teams
• 2+ years of direct experience in Commercial Drone operations (Part 107/135)

Certifications

• 14 CFR Part 107 Remote Pilot Certificate

About the Company

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. As part of Alphabet, Wing designs, builds, and operates highly automated delivery drones to transport small packages directly from businesses to homes.