Privacy Program Manager

About the role

The Privacy Program Manager will build and scale ElevenLabs' global privacy program by translating regulatory requirements into repeatable operational processes. This role involves collaborating with cross-functional teams including Legal, Product, and Engineering to operationalize privacy-by-design and manage compliance workflows in a fast-paced AI environment.

Responsibilities

• Manage and continuously improve ElevenLabs’ global privacy program, translating legal and regulatory requirements into scalable operational processes and controls.
• Own and coordinate privacy compliance workflows across frameworks including GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and applicable biometric privacy requirements.
• Manage privacy impact assessment processes, including Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), and assessments involving AI systems, biometric data, voice technologies, health information, and other sensitive data.
• Partner with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design throughout the product development lifecycle.
• Maintain data inventories, records of processing activities (RoPAs), data flow documentation, and other privacy governance records.
• Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, and help ensure requests are handled consistently and within applicable deadlines.
• Partner with Security and Legal on third-party and vendor privacy assessments, data processing requirements, and privacy-related risk remediation.
• Support privacy incident response and regulatory or customer inquiries by coordinating documentation, stakeholders, timelines, and follow-up actions.

Required skills

• Privacy program management
• Data governance
• Compliance
• GDPR
• CCPA/CPRA
• HIPAA
• Project management

Nice to have

• SOC 2
• ISO 27001

Qualifications

• 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or a related field

Certifications

• CIPP/US
• CIPP/E
• CIPM
• CIPT

Benefits

• Annual discretionary professional development stipend
• Annual discretionary social travel stipend
• Annual company offsite
• Monthly co-working stipend

About the Company

ElevenLabs is an AI research and product company transforming how we interact with technology. We have expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI.