OTC GV Professional

About the role

The OTC GV Professional will manage end-to-end billing processes across products and handle related enquiries. This role involves performing root cause analysis, conducting SOX audits, and managing daily reporting on Siebel queries and SLAs.

Responsibilities

• Manage issues and enquiries related to billing processes
• Perform root cause analysis on billing discrepancies
• Conduct audits on SOX identified items
• Perform daily reporting on Siebel queries and SLAs
• Conduct month-on-month variance analysis for high variance billing items
• Document and amend standard operating procedures

Required skills

• Billing
• Root Cause Analysis
• SOX Compliance
• Siebel
• SLA Management
• Variance Analysis
• SOP Documentation

Nice to have

• Order to Cash