Account Manager

About the role

Carwow is seeking an Account Manager to join the Get Your Car team, focusing on car buying. The role involves building strong relationships with dealer partners, providing performance analysis, and driving growth through the upselling of products and services.

Responsibilities

• Become an expert on your brands, gaining a deep understanding of their challenges, opportunities and overall performance on the Carwow platform.
• Maintain regular and proactive communication with clients, primarily through phone and video calls, to build strong and long lasting relationships.
• Provide insightful performance analysis and recommend process improvements to dealer partners to enhance their return on investment on Carwow.
• Lead the onboarding and training of new dealerships, ensuring a seamless experience and driving high retention rates.
• Take ownership of your portfolio’s performance, with clear targets including the upselling of additional products and services.
• Collaborate closely with the field based Partner Success team to ensure client strategies are executed seamlessly and effectively.

Required skills

• Communication
• Relationship building
• Consultative selling
• Problem solving
• Upselling
• Excel
• Google Sheets

Nice to have

• Digital marketing

Benefits

• Matched pension contributions
• Share options
• Private Healthcare
• Life Assurance
• Mental wellbeing coaching
• Enhanced holiday package
• Childcare support
• Home office allowance
• Learning and development budget

About the Company

Carwow is a leading online car-changing destination in Europe that combines technology, media, and automotive expertise. Following the acquisition of Autovia, the company now operates a massive digital and print media network alongside its car buying and selling services.