Senior Key Account Manager SaaS

About the role

The Senior Key Account Manager will take end-to-end ownership of a strategic portfolio of 30 to 50 key accounts across various sectors. This role focuses on driving growth through upselling, contract renewals, and strategic account development within a rapidly expanding SaaS company specializing in smart parking infrastructure.

Responsibilities

• Develop and implement growth strategies for each assigned account.
• Identify and realize opportunities for upselling, contract renewals, and expansion.
• Analyze account performance using metrics such as revenue, NPS, CSAT, and health scores.
• Serve as the primary point of contact for commercial and operational customer inquiries.
• Collaborate closely with internal teams including Tech, Product, Operations, and Customer Success.
• Provide mentorship and knowledge sharing to junior and mid-level colleagues.

Required skills

• B2B Account Management
• CRM
• HubSpot
• Data Analysis
• Contract Negotiation
• Pricing Strategy
• German
• English

Qualifications

• Minimum 5 years of experience in B2B Account Management

Benefits

• Urban Sports Club
• Company pension scheme
• Meal subsidy
• Corporate benefits
• 29 days vacation
• EU Workation

About the Company

The company is revolutionizing parking infrastructure with smart license plate recognition, cloud software, and digital payment solutions, already established at over 500 locations in the DACH region.