Talent Acquisition Lead, Customer

About the role

The Talent Acquisition Lead will play a pivotal role in scaling the customer-facing teams at Omnea, including Account Management, Customer Success, and Solutions roles. This hands-on position involves managing the full-cycle recruitment process, from sourcing and pipeline development to candidate closing. You will partner closely with leadership to define success profiles and refine hiring strategies to ensure the company attracts and retains exceptional talent.

Responsibilities

• Lead sourcing and hiring strategies for customer-facing roles.
• Map talent markets and build a personal network of top-tier candidates.
• Conduct outreach, screening calls, and candidate management.
• Partner with customer leaders to shape role specifications and define success profiles.
• Advocate for candidates throughout the hiring process to ensure a high-quality experience.
• Craft compelling, personalised messaging to engage passive candidates.
• Optimise recruitment processes and playbooks to strengthen the talent function.

Required skills

• Recruiting
• Sourcing
• Candidate management
• Pipeline development
• Operations

Qualifications

• 5+ years recruiting for or in Customer Success or customer-facing roles in scaling startups

About the Company

Omnea is an AI-native procurement platform that connects every person, step, and system to make enterprise buying fast, safe, and efficient. Backed by major investors like Khosla Ventures, Insight Partners, and Accel, the company is one of the fastest-growing startups in Europe.