Associate Account Manager

About the role

The Associate Account Manager will be responsible for building relationships and driving the monetization of the Fresha platform. This role involves proactively engaging with partners to educate them on platform value, managing a pool of accounts, and driving commercial growth through consultative sales techniques. The position requires working from the Paris office five days per week.

Responsibilities

• Meet key performance indicators on monetization and revenue growth by engaging with and educating partners.
• Proactively introduce, educate, and convert partners to Fresha’s payments solution.
• Optimize listing content and availability competitiveness on the marketplace to maximize conversions.
• Serve as a dedicated advisor for a pool of partner accounts, assisting them with product adoption.
• Build key internal relationships with sales and onboarding teams to ensure smooth partner transitions.
• Collaborate with product teams to provide feedback for future releases.
• Use consultative sales techniques to understand customer needs and drive upsell and cross-sell opportunities.

Required skills

• Business Development
• Account Management
• Consultative Sales
• Data Analysis
• Relationship Building
• Negotiation

Nice to have

• Bilingual
• Beauty and Wellness industry experience
• Outbound sales

Qualifications

• 1-2 years of experience in an account management role

About the Company

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, the company is headquartered in London with 15 global offices.