Associate, Client Service

About the role

As an Associate on the Client Service team, you will identify and recruit subject-matter experts to join Guidepoint's network to assist clients with their research needs. You will work closely with project managers to understand client requirements and deliver the most relevant experts to inform business decisions. This role offers exposure to a wide range of industries and provides a foundation for developing core business and project management skills.

Responsibilities

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
• Work with Project Managers to develop strategies for satisfying each client project request
• Utilise LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Required skills

• Client Service
• Sales
• Lead generation
• Time management
• Organizational skills
• Communication skills

Qualifications

• Bachelor’s degree
• Previous internship, volunteering, or extracurricular experience
• Right to work in the UK

Benefits

• Medical coverage through BUPA
• Professional development opportunities
• Monthly Happy Hour
• Social Events
• Summer Fridays
• Company sponsored sports
• Team building events
• Employee Assistance Programs
• Volunteer days

About the Company

Guidepoint powers end-to-end research workflows for the world’s best research teams. Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions.