Project Specialist

About the role

The Project Specialist drives end-to-end delivery excellence across GenAI projects by ensuring task configuration, contributor performance, and data quality outcomes align with client expectations. This hands-on role involves coordinating project workstreams, establishing quality benchmarks, and supporting project managers as an AI expert point of contact. The specialist will analyze datasets to identify optimization opportunities and maintain communication protocols for project guidelines.

Responsibilities

• Coordinate assigned project workstreams covering productivity, qualification, training and crowd communications.
• Deliver high-quality annotation and QA during POC and pilot phases to establish quality benchmarks.
• Analyze datasets to surface patterns, insights, and optimization opportunities that inform automation strategy.
• Support Project Managers and Client Partners as the AI expert point of contact across client meetings, workshops, QBRs, and status updates.
• Maintain version control and change communication protocols to ensure contributors are informed of guideline updates.

Required skills

• Data quality principles
• QA methodologies
• Annotation workflows
• GenAI
• Technical documentation
• Stakeholder management

About the Company

Appen has been a leader in AI training data for over 30 years, specializing in human-generated data to train, fine-tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Their platform and global crowd of more than 1 million contributors support model pre-training, evaluation, and safety.