Manager, Credit Risk

About the role

The Manager, Credit Risk will lead and grow a team of Credit Risk Analysts while building an AI-native credit risk practice for Jobber's payments and lending products. This role focuses on automating manual processes, designing credit risk models, and partnering cross-functionally to embed risk decisions into product workflows. You will own the end-to-end credit risk operations, including underwriting, portfolio monitoring, and loss forecasting.

Responsibilities

• Lead, coach, and grow a team of Credit Risk Analysts.
• Own credit risk operations end-to-end, including underwriting, portfolio monitoring, and loss forecasting.
• Partner with Data Science and Risk Analytics to build and improve credit risk models and decisioning logic.
• Champion an AI-native approach to credit risk management using automation and machine learning.
• Develop credit risk provisioning processes and reserving practices based on IFRS9 or GAAP standards.
• Collaborate with Fintech, Product, and Customer Support to embed risk policies into operational workflows.

Required skills

• Credit Risk
• People Leadership
• SQL
• Python
• Data Analysis
• Machine Learning
• IFRS9
• GAAP

Nice to have

• Credit Scorecards
• Lending Products
• Stripe
• Adyen
• Plaid
• AI/ML Tooling

Benefits

• Extended health benefits
• RRSP matching
• TFSA matching
• FHSA matching
• Stock options
• Annual health and wellness stipend
• Career coaching
• Talent development program

About the Company

Jobber is a technology company transforming the home service industry by helping small businesses manage quoting, scheduling, invoicing, and payments. Recognized for its culture and growth, the company is dedicated to helping small businesses succeed through innovative software solutions.