Manager, Credit Risk

About the role

The Manager, Credit Risk will lead and grow a team of Credit Risk Analysts while owning the day-to-day operations of the credit risk function. This role focuses on building an AI-native credit risk practice to support Jobber's payments and lending products. You will work cross-functionally to design models, policies, and monitoring systems that automate and systematize credit risk management.

Responsibilities

• Lead, coach, and grow a team of Credit Risk Analysts, setting the standard for how the team investigates, decisions, and communicates credit risk.
• Own credit risk operations end-to-end: underwriting and exposure decisions, portfolio monitoring, loss forecasting, and reporting on credit risk performance and trends.
• Partner closely with Data Science and Risk Analytics to build, validate, and improve credit risk models and decisioning logic.
• Champion an AI-native approach to credit risk management using AI and automation to build novel solutions.
• Build and strengthen the credit risk function for Jobber's payments business and lay the groundwork for a growing lending business.
• Work cross-functionally with Fintech, Product, and Customer Support teams to embed credit risk policy and controls into product and operational workflows.
• Develop a credit risk provisioning process and reserving practices building from IFRS9 or equivalent GAAP standards.
• Identify opportunities to automate manual credit risk processes and drive them from idea through to implementation.

Required skills

• Credit risk
• People leadership
• SQL
• Python
• Data analysis
• Statistical modeling
• Machine learning
• IFRS9
• GAAP

Nice to have

• Credit scorecards
• Lending product modeling
• Payments infrastructure
• AI/ML vendor evaluation

Benefits

• Extended health benefits
• Retirement savings matching
• Stock options
• Annual health and wellness stipend
• Career coaching
• Talent development program

About the Company

Jobber helps small home service businesses transform the way service is delivered through technology. The company has been recognized for its culture of transparency, inclusivity, collaboration, and innovation.