Technical Account Manager B2B MCPTT / Mobilfunk

About the role

The Technical Account Manager will provide holistic technical support to business clients regarding mission-critical voice communication and mobile network solutions. This role involves managing the entire customer project lifecycle, from presales consulting and technical onboarding to pilot implementation and ongoing operational support.

Responsibilities

• Advise and support business clients on technical challenges related to MCPTT and mobile communications.
• Manage customer projects from presales consulting through technical onboarding and pilot phases to stable operation.
• Support the sales team with technical consulting, conceptual design, and customer presentations.
• Perform structured error analysis and sustainable troubleshooting during testing and live operations.
• Collaborate closely with sales, customer service, product management, and technical departments.
• Translate customer requirements into the development of products and services.

Required skills

• MCPTT
• Mobile communication technologies
• End-to-end applications
• Critical operations communication
• B2B consulting
• Project management
• German
• English

Qualifications

• Degree or vocational training in electrical, communications, or information technology
• Equivalent practical experience

Benefits

• Permanent employment contract
• Commuter allowance
• Company pension scheme
• Professional development opportunities
• Flexible working hours
• Mobile working options
• Modern office equipment
• Free employee parking

About the Company

prettyTELCO GmbH focuses on matching individuals who are both professionally qualified and a great cultural fit for their clients. They operate nationwide within the telecommunications industry with a strong emphasis on a personal approach.