Staff Software Engineer - Databases SRE

About the role

Grafana Labs is seeking a Staff Software Engineer to join the SRE team and support high-value cloud database customers. This role focuses on ensuring the reliability of Mimir, Loki, Tempo, and Pyroscope by partnering with product engineering squads and designing scalable automation. You will act as a primary escalation point for incidents and contribute to the evolution of SLOs and reliability models.

Responsibilities

• Partner closely with product engineering squads
• Own production reliability for high-SLA and complex customer environments
• Design and implement automation to scale reliability practices
• Define and evolve per-tenant SLOs and reliability models
• Lead customer-impacting incident response and post-incident reviews
• Contribute to design docs and code reviews
• Influence feature design to ensure production scalability and operability
• Improve alert quality and reduce noisy escalations

Required skills

• SRE
• Kubernetes
• AWS
• GCP
• Azure
• Infrastructure-as-code
• Helm
• Terraform
• Jsonnet
• Multi-tenant systems
• SLOs
• Go
• Python
• Java
• Linux

Qualifications

• 8+ years engineering experience
• 4+ years in SRE/CRE/production engineering

Benefits

• Equity
• Bonus
• 30 days annual leave
• Grafana Shutdown Days

About the Company

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations. Built on open source and open standards, the company focuses on unified visibility and interoperability across any stack.