Conversational AI Application Developer

About the role

The Conversational AI Application Developer develops, implements, and maintains high-quality conversational AI applications on the Omilia Cloud Platform. This role involves taking ownership of customer requirements, application design, and technical execution within a squad. The developer ensures seamless user experiences and robust technical performance across enterprise client deployments.

Responsibilities

• Write clean, maintainable code to build conversational dialogs, integrating with backend web services and CCaaS platforms.
• Prepare and upload NLU training data, manage intent selection policies, and ensure high concept identification success rates.
• Perform rigorous unit testing and use tools like ELK/Kibana to analyse logs and resolve runtime errors.
• Maintain technical documentation for implemented features and contribute to master prompt lists and implementation steps.
• Participate in daily stand-ups and sprint planning, providing accurate task estimates and surfacing technical risks early.
• Manage application deployments and promotions across OCP environments, following Omilia's change management protocols.

Required skills

• Omilia Cloud Platform
• JavaScript
• Node.js
• RESTful APIs
• JSON
• NLU
• Jira
• Git

Nice to have

• CCaaS platform integration
• CI/CD
• Automated testing
• Voice biometrics
• Speech recognition

Benefits

• Fixed compensation
• Vacation days
• Professional growth courses and training
• Apple gear

About the Company

Omilia Natural Language Solutions is a provider of cutting-edge technology products making a global impact in the service industry.