New Business Administrator

About the role

The New Business Administrator ensures an excellent customer experience for Allica Bank's Asset Finance product by managing cases from proposal to document handover. You will work closely with Business Development Managers, brokers, and internal teams to progress applications efficiently while maintaining high service standards. The role requires managing a portfolio of cases and ensuring all administrative processes align with credit policies and regulatory requirements.

Responsibilities

• Submitting Asset Finance applications in line with credit policies.
• Delivering pre and post-sanction administration to ensure timely document processing.
• Managing workload to ensure adherence to service level agreements and quality expectations.
• Maintaining relationships with panel brokers and internal stakeholders.
• Maintaining accurate records and audit trails for each case.
• Ensuring compliance with bank policies and regulatory requirements.
• Communicating with introducers and managers to gather necessary documentation.
• Updating customer records in the core banking system.

Required skills

• Lending
• Operations
• Customer service
• MS Excel
• PowerPoint
• SharePoint
• Outlook
• Data entry

Benefits

• Onboarding support
• Development opportunities
• Flexible working
• Social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover
• Life assurance
• Enhanced maternity leave
• Enhanced paternity leave

About the Company

Allica Bank is the UK's fastest-growing financial technology firm, focused on helping established SMEs, which are a largely underserved segment in the fintech market.