Product Owner - Customer Domain

About the role

As a Product Owner in the Customer Domain team, you will take responsibility for a key growth driver of our B2B booking platform, doctari pro. You will shape the product strategy and implement new features by collaborating with cross-functional teams, including engineering and UX design. By leveraging user data and modern technologies like AI, you will optimize the customer journey and drive the development of our marketplace.

Responsibilities

• Develop innovative features for clinics and healthcare facilities from inquiry to booking.
• Prioritize the product backlog based on customer needs, market requirements, and product KPIs.
• Manage the entire product development process from discovery through delivery to release.
• Collaborate with internal stakeholders to translate market requirements into product decisions.
• Analyze usage and booking data to derive recommendations and optimize the customer journey.
• Drive the targeted implementation of artificial intelligence within the product.

Required skills

• Product Owner
• Product Management
• B2B SaaS
• Marketplace
• Product Strategy
• Data Analysis
• AI
• German
• English

Nice to have

• Sales
• Account Management
• Customer Success

Qualifications

• 5 years of professional experience as a Product Owner, Product Manager, or in a comparable role

Benefits

• Flexible working hours
• Trust-based working hours
• Deutschlandticket subsidy
• Corporate Benefits discounts
• EGYM Wellpass subsidy

About the Company

Since 2008, we have been working with our four brands doctari, lichtfeld, Planerio, and arztpool to bring medical personnel where they are needed most. doctari pro is our B2B booking platform for personnel managers in hospitals and healthcare facilities.