Head of Hospitals & Home Care

About the role

The Head of Hospitals & Home Care will lead a team of approximately 15 people to drive commercial performance, customer satisfaction, and strategic vision for the hospital segment in France. This role involves managing acquisition and account management while expanding into the medico-social and home care sectors. You will act as the segment leader, coordinating with cross-functional teams to deliver clinical solutions and build long-term partnerships.

Responsibilities

• Drive and achieve net MRR objectives for the segment across acquisition, expansion, and retention.
• Manage, develop, and engage a team of approximately 15 people, fostering seniority and operational efficiency.
• Build and embody the two-to-three-year strategic vision for the segment in alignment with product and market trends.
• Develop and maintain key institutional relationships with health sector organizations and public authorities.
• Explore and initiate revenue streams in the medico-social and home care segments.
• Coordinate across Tech, Deployment, Legal, Finance, Product Marketing, and Public Affairs teams to ensure client priorities are met.

Required skills

• B2B sales
• Strategic account management
• Team leadership
• Healthcare sector knowledge
• French
• English

Nice to have

• Medico-social sector experience
• EHPAD experience
• Home care experience
• Digital health policy knowledge
• Scale-up experience

Qualifications

• Significant experience in the healthcare sector as a provider, vendor, or consultant
• Experience in complex B2B sales and large account management
• Experience managing and developing a team of at least 10 people

Benefits

• Health insurance
• 25 days paid leave
• RTT days
• Mental health and coaching program
• Flexible work policy
• Meal vouchers
• Integration program
• Sports and leisure subsidy
• Public transport reimbursement
• Parental leave program

About the Company

Doctolib is a B Corp company committed to transforming healthcare access and delivery across Europe. With 2,900 employees, they support over 420,000 healthcare professionals and 90 million patients through advanced technology and AI.