Associate Director, Commerce

About the role

As an eCommerce Account Director, you will be responsible for the coordination and delivery of client accounts across platforms while serving as the primary point of contact for campaign activation. You will manage projects to brief, schedule, and budget while overseeing the development and performance of junior team members. The role focuses on delivering industry-leading eCommerce campaigns and driving strategic growth within the agency's eCommerce practice.

Responsibilities

• Oversee team output and ensure adherence to operational controls and best practices.
• Develop strategic understanding of client business and KPIs to identify trends and opportunities.
• Lead communications with clients, media partners, and internal stakeholders.
• Manage team development, career progression, and recruitment processes.
• Drive process automation and lead activation-related finance processes.
• Contribute to the development of strategic revenue and service opportunities.

Required skills

• eCommerce campaign management
• Account management
• Project management
• People management
• Data analysis
• Amazon
• Citrus
• Criteo
• Bid management
• Nielsen IQ

Nice to have

• Amazon DSP
• AMC

Benefits

• Medical insurance
• Group retirement plans
• Vision insurance
• Dental insurance
• Paid time off
• Partner discounts
• Mental health awareness days

About the Company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Powered by Open Intelligence, the unit helps clients navigate change and deliver transformational growth.