Principal AI/ML Scientist & Engineer

About the role

Pipedrive is seeking a Principal AI/ML Scientist & Engineer to lead a team of Applied Scientists and AI/ML Engineers in developing AI-native CRM solutions. This role requires a pragmatic technical leader who balances scientific rigor with the ability to ship iterative, production-grade data products. You will drive technical strategy, mentor senior talent, and bridge the gap between advanced research and real-world business outcomes.

Responsibilities

• Lead and mentor a team of Applied Scientists and AI/ML Engineers, fostering a culture of technical excellence and scientific rigor
• Lead the technical strategy for AI/ML-based solutions focused on extracting actionable value and insights from both structured CRM data and unstructured content
• Build the intelligence within our AI-native CRM, including the design of autonomous agentic workflows and real-time reasoning engines
• Partner closely with the AI Platform team to drive the overarching strategy for large language model operations (LLMOps)
• Apply deep scientific intuition to the design of AI systems, ensuring that models and data-intensive solutions are optimized for customer centricity and real-world performance
• Act as a technical authority and multiplier across the AI/ML and data ecosystem, shaping the AI engineering roadmap
• Lead as a high-impact individual contributor on our most critical systems, balancing building with effective delegation

Required skills

• Applied Science
• AI/ML lifecycle
• Agentic system orchestration
• LangGraph
• RAG architectures
• Vector databases
• Machine Learning
• Deep Learning
• Cloud infrastructure
• AWS
• GCP
• Distributed systems
• Container orchestration
• Data engineering
• Kafka

Qualifications

• 8+ years of applied science or engineering experience
• Proven ability to lead and scale a technical team
• Legal right to work in Germany

Benefits

• Flexible hours
• Wellness perks
• SWAG
• Performance-based bonuses
• 28 paid leave days
• Well-being days
• Compassionate leave
• Pawternal leave

About the Company

Pipedrive is a cloud-based software company founded in 2010 that provides sales and marketing tools to over 100,000 companies across 179 countries. With over 850 employees across ten offices in Europe and the US, the company is an AI-focused unicorn backed by Vista Equity Partners.