Professional Services Business Development Director

About the role

Smartsheet is seeking an experienced individual contributor to join the Professional Services Sales team as a Business Development Director. You will be responsible for selling professional services offerings to accelerate customer adoption of the Smartsheet platform across the EMEA region. This role involves managing end-to-end sales processes, collaborating with Enterprise Sales teams, and driving services-only opportunities.

Responsibilities

• Create services-specific territory plans outlining priority accounts and stakeholder relationship maps.
• Accurately forecast professional services monthly and quarterly bookings for aligned territories.
• Manage pipeline hygiene in Salesforce and Clari, ensuring opportunity stage, value, and close date accuracy.
• Develop new business and follow-on expansion services pipeline through tailored outbound campaigns.
• Lead the presentation of solution proposals and negotiate pricing and terms for custom SOWs.
• Oversee the transition of sold projects to Professional Services Delivery resources and monitor project delivery.

Required skills

• Professional Services
• SaaS
• Salesforce
• Clari
• MEDDIC
• Outbound sales

Qualifications

• BS degree or equivalent
• Legally eligible to work in the UK

Benefits

• Private Medical and Dental insurance
• Pension contributions
• Monthly work stipend
• 25 days paid holiday
• Maternity leave
• Paternity/Adoption leave
• Volunteer Day
• Udemy access
• Counseling membership

About the Company

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. They are currently uniting human teams with AI agents to automate manual tasks and uncover insights at scale.