Director, Client Relations – Staff Augmentation

About the role

The Director, Client Relations – Staff Augmentation will lead the end-to-end ownership, scaling, and expansion of the staff augmentation business for key global clients, primarily in North America. This role is responsible for building and growing a high-quality offshore delivery organization, scaling from an initial team of 10 plus FTEs to 100 plus FTEs across multiple client-owned processes. The Director will act as the senior-most client interface, partnering with client leadership.

Responsibilities

• Lead the end-to-end ownership, scaling, and expansion of the staff augmentation business.
• Build and grow a high-quality offshore delivery organization.
• Scale team operations from 10 plus FTEs to 100 plus FTEs.
• Manage multiple client-owned processes.
• Serve as the senior-most client interface and partner with client leadership.

Required skills

• Staff augmentation
• Client relations
• Offshore delivery management
• Team scaling

About the Company

Discover Dollar Technologies Private Limited.