Fraud and Risk Manager

About the role

The Fraud and Risk Manager will own and lead the fraud and merchant risk function at Ryft, operating as a senior individual contributor and people manager. This role involves defining fraud strategy, managing detection rules, overseeing merchant risk monitoring, and leading the disputes function. The successful candidate will build and develop the Risk Operations team while ensuring fraud controls balance risk mitigation with merchant experience.

Responsibilities

• Own Ryft’s fraud strategy defining the approach to fraud prevention, detection, and response across the platform.
• Lead rule definition, configuration, and ongoing tuning in the fraud engine, balancing fraud reduction against false positive rates.
• Monitor TC40/SAFE data and scheme fraud reporting to identify patterns and take proactive action.
• Conduct in-depth chargeback fraud analysis to identify root causes and emerging fraud typologies.
• Oversee ongoing behavioural and transactional surveillance of the merchant portfolio and act on risk threshold breaches.
• Manage the relationship with third-party fraud vendors and evaluate new tooling as the market evolves.
• Line manage the Risk Operations function and lead headcount planning as the team grows.

Required skills

• Payments fraud
• Fraud detection
• Fraud prevention
• TC40/SAFE data
• Chargeback fraud analysis
• Dispute management
• Representment strategy
• Team leadership

Nice to have

• Marketplace payment models
• SAR filing
• Financial crime
• FCA-regulated environment
• SQL

About the Company

Ryft is a regulated payment facilitator and authorised payment institution building the infrastructure layer for modern commerce platforms. They enable marketplaces, SaaS platforms and multi-party ecosystems to embed and monetise payments natively.